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Frequently Asked Questions
Everything you need to know about Muzecast
Getting Started
What is Muzecast.ai?
Do I need any technical skills to use it?
What do I need before I can make my first video?
ElevenLabs API Key Setup
What is an ElevenLabs API key and why do I need it?
Where do I find my ElevenLabs API key?
What permissions does the key need?
How do I set the permissions correctly?
What happens if I forget to enable Text to Speech?
What happens if Voices isn't set to READ?
I already made a key but set the wrong permissions. Do I need a new one?
Is it safe to share my API key with Muzecast?
HeyGen API Key Setup
What is HeyGen used for?
Where do I find my HeyGen API key?
Does my HeyGen account need anything else?
If I connect my own keys, do I still use Muzecast credits?
Troubleshooting
My voice or video failed to generate. What do I check first?
I'm getting a voice or audio error specifically.
I'm getting an avatar or video error specifically.
I pasted my key but it's not connecting.
Still have questions?
support@muzecast.ai